Skip to main content

Promotions

Promotions are general, mass discounts applied at the product, category, or cart level. Unlike coupons β€” which are targeted and require a customer to present a voucher β€” promotions apply automatically to all customers purchasing the eligible product or cart value. They are configured in Company Data and referenced by the promotional engine at checkout.

Promotions vs. Coupons​

PromotionCoupon
AudienceAll customersSpecific customers (segmented)
Voucher requiredNoYes
StackingConfigurable (accumulative flag)Configurable
AffectationCart, product category, or specific productCart, product category, or specific product
tip

Use promotions for mass, time-limited offers (e.g., "10% off all beverages this weekend"). Use coupons when the discount should be personalized or limited to a specific customer segment.

What You Can Do​

CapabilityBenefit
Apply a flat or percentage discount at cart, category, or product levelFlexible discount targeting without customer segmentation
Set availability date windowsTime-box promotions to specific periods
Scope promotions to specific stores or store categoriesRun location-specific offers
Configure accumulation rulesControl whether promotions stack with coupons or other promotions
Set minimum/maximum purchase amounts and unit limitsRestrict the promotion to meaningful cart sizes

Configuration​

Go to Company Data β†’ Promotions β†’ List tab.

Fields​

FieldDescription
ImageAn image representing the promotion. Upload from a compatible file.
Name of the promotionA short name to identify the promotion (e.g., "Weekend Beverages 10% Off").
Mechanic of the promotionA description of how the promotion is applied. Used for internal reference.
Available fromThe start date from which the promotion is active.
Available toThe end date after which the promotion is no longer valid.
Stores categoryThe store category in which the promotion is valid.
StoresSpecific stores to include in addition to those covered by the store category.
AccumulativeWhether the promotion can be combined with other promotions and/or coupons.
Discount type€ β€” fixed currency amount. % β€” percentage discount.
DiscountThe amount to discount (currency value or percentage).
Minimum moneyMinimum cart value required to trigger the promotion.
Maximum moneyMaximum discount cap that can be applied.
Minimum unitsMinimum number of units to purchase to qualify for the promotion.
Maximum unitsMaximum number of units eligible for the discount.
AffectationWhat the discount applies to (see below).

Affectation options​

OptionBehavior
CartThe discount applies to the total cart value.
Product categoryThe discount applies to all products in a specific category. Select the category after choosing this option.
ProductThe discount applies to a specific product. Select the product after choosing this option.

Creating a promotion​

  1. Go to Company Data β†’ Promotions.
  2. Under the List tab, click Create New Promotion.
  3. Fill in all required fields (see table above).
  4. Set the Affectation type and select the relevant category or product if applicable.
  5. Click Save.

The promotion is now available and will be applied automatically to qualifying carts within the configured date range and store scope.