Skip to main content

Scheduled Exports

Scheduled Exports let a Company deliver operational loyalty data to an external bucket on a regular cadence. They are commonly used when the retailer needs campaign assignments, Audiences, or voucher lists in downstream systems.

Use Cases​

Use Case
-> Export assigned Vouchers every day so a POS or CRM can consume the latest Customer-coupon relationships.
-> Export an Audience list to an external marketing platform.
-> Share daily campaign output with a retailer data lake.
-> Keep a downstream BI process aligned with Loyal Guru campaign execution.

What can be exported​

The available export types depend on the Company setup, but scheduled exports usually cover operational datasets such as:

  • Audience membership.
  • Assigned Vouchers.
  • Coupon or campaign assignment files.
  • Customer identifiers required by the external destination.

Export format is normally CSV. Destination, cadence, and file naming are configured during onboarding or by support/technical teams.

How it works​

Operational checks​

When an expected file is missing:

  • Confirm the export is enabled for the Company.
  • Confirm the schedule and timezone.
  • Confirm the destination bucket and access permissions.
  • Confirm the source campaign or Audience generated data for that date.
  • Confirm whether the job failed or produced an empty file.

Configuration​

Scheduled Exports are usually configured during onboarding with Loyal Guru technical support. Operational users should verify the desired export source, destination, format, cadence, and responsible downstream system before enabling them.