Skip to main content

Points & Wallet — Legacy

:::danger Deprecation — January 2026 This engine is scheduled for deprecation in January 2026. No new integrations should be built on it. If your company is currently using the Legacy engine, contact your account manager to plan your migration to the current engine. :::

warning

This section covers the Legacy Points integration. If your company was onboarded before 2025, you may still be using this engine. Points are configured as Loyalty Rules under a separate Rules Engine section — not under Loyalty and Promotional engine.

For general Points & Wallet concepts (lifecycle, cashback, tiers, expiration), see the main Points & Wallet section. For new implementations, see Points & Wallet.

What makes this engine different​

The Legacy engine is a points-only scoring system — not a full promotional engine. Key differences from the current engine:

AspectLegacyCurrent engine (LE 2025)
Where rules liveRules Engine → Loyalty RulesLoyalty and Promotional engine → Points & Wallet
Monetary discountsNot availableAvailable
Wallet mode (monetary accrual)Not availableAvailable
TiersConfigured separatelyIntegrated with points campaigns
Score exchange (cashback)Separate configurationPart of burning methods
Rewards catalogSeparate configurationIntegrated
API modelmotivators tableloyalty_rules table

Configuration​

Go to Promotional Campaigns → Points & Wallet → Rules in the Owner App.

Pages in this section​

PageDescription
Create a Loyalty RuleFull step-by-step rule creation: accumulation types, victory conditions, limits, activation/expiration, recurrence, and partner
Earning by TriggerSystem and custom trigger types, integration methods (API, manual, bulk, scheduled)
Burning OptionsScore Exchange (cashback), cashback thresholds, automatic vs. manual distribution, rewards catalog, and returns handling