Catalog & Stock Management
- Rewards can be created via the Back-Office or the API. The API enables personalized catalog views per customer (filtered by tier, location, points balance, shopping habits).
- Standard rewards require a defined points cost plus optional eligibility conditions (tier, country, store).
- Loyalty Rule rewards (used in gamification and challenges) are granted automatically — no points required.
- Real-time inventory tracking with low-stock alerts and expiration date management.
- Code-type rewards: bulk upload codes via CSV; the platform assigns one unique code per redemption.
How It Works
- Each reward can have an optional stock limit set at creation.
- Every redemption decrements the available stock counter in real time.
- When stock reaches the low-stock threshold, an alert is sent to configured admins.
- When stock reaches zero, the reward is automatically hidden from the catalog (no more redemptions).
- Expired rewards are unpublished automatically on the configured expiration date.
Configuration
Stock settings are configured per reward in Loyalty and Promotional engine → Rewards → [Reward] → Availability:
| Setting | Description |
|---|---|
| Stock limit | Total units available; leave blank for unlimited |
| Low-stock alert threshold | Notify admins when remaining stock drops below N |
| Expiration date | Date after which the reward is automatically unpublished |
| Visibility conditions | Optionally restrict visibility by tier, country, or points balance |